To be able to sell and ship merchandise to you we need to gather some basic personal information: Your name, street address, phone number, credit card number,and email address. We will never share or sell this information. Your email is necessary to provide you with a free tracking number and order confirmation when your package has shipped. We will also keep you updated on new merchandise, promotions and sales that occur via email. Please feel free to follow us on Facebook and Instagram.
Orders placed on our site are encrypted using strong SSL technology, the industry-standard authentication and encryption technology. In order for SSL security to work, you must use an SSL-enabled browser. Please note that emails are not encrypted so DON’T send us (or anyone else) your credit card number this way. We will never ask you to send sensitive information through email as it is not secure.
TERMS AND CONDITIONS
Use of the Website
When you access our website, you warrant and signify to the website owner that you are legally entitled to do so and to make use of information made available through our website.
Copyrights and Trademarks
All of the trademarks, logos, names, photographs and service marks (collectively “trademarks and copyrights”) shown on our website are registered and unregistered or trademarks of the website owner. There is nothing on this website that should be interpreted as granting any license or right to use any trademark or copyright without the formal prior written permission from the owners of the website.
External links may be provided for your ease, but they are beyond our control of the website and no representation is made as to their content. It is at your own risk to use or rely on any of our external links and content.
Disclaimer of liability
Zoey Grace Boutique is not responsible for and refuses all liability for any loss, damage (whether direct, indirect or consequential), liability, personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, your or your company’s personal information or material and information transmitted over our system. Specifically neither the Zoey Grace, third party, data or content provider will not be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, damage (whether direct, indirect or consequential), liability, personal injury or expense of any sort arising from any interruption, inaccuracies, errors in or of any share price information, or for any procedures taken in dependence thereon or event thereby or by motive of non-performance or disruption, or termination thereof.
Conflict of Terms
If there is a disagreement or opposition between the requirements of Zoey Grace's terms and conditions and any other pertinent terms and conditions, guidelines or notices, the other applicable terms and conditions, guidelines or notices that relate specifically to any specific section or segment of the website shall overcome in respect of your use of the relevant section or module of the website.
Any provision of any applicable terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to being void, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as void and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.
Applicable laws (choice of venue and forum)
Use of Zoey Graces website shall in all respects be governed by the laws of the state of Hawaii, U.S., regardless of the laws that might be applicable under principles of conflicts of law. The parties agree that the Hawaii courts located in Maui county, Hawaii, shall have exclusive jurisdiction over all controversies arising under this agreement and agree that venue is proper in those courts.
To make the process easy we have created a few options for you. Please allow 3-4 days for processing your order and preparing it for shipment. Orders that are placed during the week are shipped approximately 1-2 days later. Weekend orders generally ship out on Monday. Foreign orders take additional time due to customs so please take that into concern.
US (50 States)
$10 Flat Rate for all orders to the US Mainland
$6 Flat Rate Shipping for Hawaii ONLY.
We ship USPS and orders will be given a tracking number for your convenience. If you would like to have your items delivered quicker you can choose to send your items Express Mail for $35.00. Express Mail items will be delivered in 2-3 days.
Any orders outside of the US is FREE shipping for orders of $200 or more. There are two options for these orders. A flat fee of $20.00 (non trackable) and $35.00 (trackable.).
ALL SALES FINAL due to COVID Pandemic. Thank you for understanding!
- NO RETURNS on ALL Jewelry & Handbags
- ALL SALES ARE FINAL ON SALE ITEMS. Due to the high volume of orders we get during a sale we are not be able to alter or cancel any orders after they have been placed. All items ending in $0.99 are FINAL SALE and are not eligible for returns or exchanges.
- Discounts CAN NOT be applied to previously placed orders! Need to Return? No problem, returns will be honored with store credit only within 30 days after you receive your package. Please remember that returned items must be unworn and unwashed with the attached tags. We will not be able to honor returns that do not match these criteria. Please return your package back to us and include your order number on the outside of the package.
We are not responsible for any lost or damaged packages once they are shipped and dropped off with USPS.
Once your return is received we will send an email notification that will include a Code which is an electronic Gift Card Credit. This credit can only be used once and in one transaction. Please use the entire balance for your next purchase. If the entire balance is not used you will forfeit the remaining balance. For example: If your GC is for $52.00 and you use $50.00 of it you will lose the $2.00 not spent. The code is valid for up to 1 year for your shopping convenience.
There is NO REFUNDS FOR SHIPPING!
ALL SHIPPING COSTS ARE NON REFUNDABLE!
We definitely want you to be happy with your purchase. Any issues or problems with the product we are happy to refund them no problem.
Processing Time for Returns
When we receive the returned items we will process your refund through store credit within 7 business days. We will send you an email to let you know we have received your package.
Need to Return? Please email us at email@example.com for the Return Address. Thank You.